Michaela Schmucker
Zámrsky 57
Zámrsky  753 01
IČO: 03131866
DIČ: CZ7355250331

ŽL vydal ŽO Městké části Praha 6, c.j. UMCP3 118642/2018

tel.: +420 605 269 520

Article 1
Basic Provisions

1. These General Terms and Conditions (hereinafter referred to as GTC) govern the supplier-customer relationships in the sale of goods. They are binding on the sale of goods to the buyer.

Article 2
Price and terms of payment, time performance

1. Prices in the e-shop are current and are inclusive of VAT.

2. Individual sales are concluded on the basis of buyer's orders created in the virtual store. The order must contain the following information:
- Identification of the buyer (registration required)
- The number of items of product
- Means of payment, method of delivery and place of performance
- The price

3. Buyer shall pay Seller the purchase price in the required amount.

4. Methods of payment:

Payment on delivery (upon acceptance):
Goods are sent via the Czech Post.
Delivery time of dispatch under the terms of the Czech Post (usually within five days of departure).
Price increases of goods ordered on the current applicable shipping and handling amount specified in the mode of transport.

Payment in advance by bank transfer:
Shipping time under the terms of the Czech Post (usually within three days of departure).
Price increases of goods ordered on the current applicable shipping and handling amount specified in the mode of transport.
Account number: 2900350507 / 2010(Fio Bank)

Variable symbol: order number

Article 3

1. To remove a larger quantity of goods (10 pieces, kilograms, liters, ...), you can contact us via e-mail. Enter the desired quantity and we will send you a quotation on wholesale price. The wholesale price may change with time, depending on overhead costs, and prices of the supplier.

2. Each coupon can be applied only once per purchase.

3. Discounts can not be added.

Article 4
Forwarding Conditions

1. The ordered goods are sent by mail only on Czech Republic territory. Mail delivers goods to the house. If you will not catch, store goods to your mail and print your ticket to save the package. When you Czech Post up to 5 working days of your order our goods Verify fails and you have not received notification of shipment stored, you should first contact your post office. It may be that the lost ticket delivery of goods lies at the post office and do not know about it. If your shipment are not registered, please contact us.

2. Upon receipt of the consignment personally at the hands of a courier or in front of the Czech post office worker please e-mail that you gave her that you want to check the contents and condition of the goods ordered. If the goods have been damaged in any way, on-site shipment claim. At a later claim may not take into account the Czech Post Office and we will not. The contents and condition of the goods with us before sending the photographs for any claims or defects incomplete orders. It is easily retrievable in the condition of the goods shipped from us. Shipments are at Czech Post insured by us.

3. Our standard delivery time for stock items is 2 to 10 working days from order by mode of transport. If we did not have stock and delivery time could stretch to inform you via e-mail.

4. To other European Union countries sent through the transport company TNT and DPD. To expedite delivery, please indicate in your profile to the phone number with you to the transportation company to contact regarding delivery time.

Article 5
Complaint disposition / order

1. Complaints are governed by Civil and Commercial Law of the Czech Republic.

2. Buyers in their own interest ensure that the goods were packed in a suitable and sufficiently protecting packaging material satisfying the demands fragile goods transportation and shipment marks the appropriate symbols (fragile, etc.). After proper settlement of the complaint will notify the customer and send you a catalog. Goods to send a complaint in the original packaging (if possible) and main recommendations!. The carrier is not liable for bad / poorly / inadequately packed shipments. ATTENTION - usually does not recognize the manufacturer warranty for goods damaged in transit even if the defect resulted from a transport.

We recommend:
- Proof of ownership of goods (invoice, bill - a copy if possible), or bring the variable symbol
- Warranty (if exposed to the purchase / attached)
- The closest way to describe what failure, its symptoms, or frequency

Recommendations for the prompt resolution of complaints procedure:
First Call the phone number +420 605 269 520
Second Send complete catalog at:
Michaela Schmucker
Zámrsky 57
753 01  Hranice

The package outside the claimed goods include a copy of the invoice and accurate description of the defect Goods must be packed carefully to avoid damage on the way. Claimed send goods by registered post (not on delivery).
3. If you want information on the current claim call the number above.

Article 6
Product Information

1. All goods are described in good faith as thoroughly as he deems necessary in order to get an idea of what we offer.
If you would like any further information about items in our store, please contact us.

Article 7
Withdrawal from the contract

1. Withdrawal from the contract by the buyer in the event of an impersonal way of delivery (not applicable to passenger receiving the goods at the seller): In accordance with Act No. 367/2000 as a customer you have the right to withdraw from the contract within 14 days of receipt of goods. If you decide to withdraw at this time, we ask that you respect the procedure given below:
2. Contact us (see contacts) that you wish to withdraw from the contract, stating the order number, purchase date and your account number or address for a refund.
3. If you have already received the goods, send it back to our address given in contact section to the following conditions:
- Goods must be in original undamaged packaging
- The goods must be used,
- The goods must be undamaged,
- The goods must be complete (including accessories, warranty card, manual, etc.)
- Together with the goods must be sent proof of purchase or a copy.
4. Goods, please send by registered mail and insured (at least the purchase price), since we are not liable for any loss or damage through to us (not registered on delivery).

5. When all the above conditions for returning goods will send money for goods or by transfer to your account at the latest within 14 working days from receipt of goods.

6. In the event that any of the above conditions can not unfortunately accept withdrawal from the contract and consumer goods will be returned at the expense of sending back.

Article 8
Warranty conditions

1. The goods sold by our company are warranted according to Czech law, or 2 years.

2. The goods with lower warranty period is the date of manufacture and expiry time.

3. If goods are not satisfied, you can up to 14 days to return (not for personal consumption). The guarantee does not apply to damaged goods that have already retired from the carrier the customer (both collect mail from the carrier see. Conditions). Borrowing items from the carrier to each customer takes any responsibility for the handling and storage of goods.

Article 9

1. We respect and protect your privacy - as we required by law.

2. To be able to offer comprehensive services, we need to record some of your data. With all your data (contact details, date of purchase, etc.) Of course, we treat as confidential information and protect it against misuse. Some data are essential for carrying out financial transactions, filing tax documents or identification of bank transfers. Your data will be according to law and used only for communication between seller and buyer. The only exceptions are public carrier who is on the order passed transportation necessary amount of data used for the smooth delivery of goods.

3. By using this internet shop you consent to the collection and use information about you and your purchases (under these conditions). By registering in the Internet business, the applicant for registration news, participant surveys, contests, and any other forms of registration automatically agree that you can be informed about news from our online shop e-mail, mail, telephone or other means. If you do not wish to receive this information, you can stop sending them any time - for example, e-mail according to the procedure in each message sent.

4. If you do not want you to continue contacting any way, or keep your data from the database will be removed.

5. For non-secure Internet traffic can prevent interception and misuse of information transmitted to your project through a public data network. For transmission of sensitive information, we recommend the use of secure websites. This warning is especially true for sending credit card numbers, etc.

6. Our online store, despite all the technical and organizational security reserves the right to withdraw from a guarantee of safety in case of attack a hacker server.

Article 10
Final provisions

1. These LN apply to all business transactions concluded by Michaela Schmucker MAMUTphoto date of their publication.

2. Depending on the change of the relevant legal standards, as well as trade policy, business, the company Michaela Schmucker MAMUTphoto reserves the right to change the Legal Notice. This change is effective and appropriate manner the company announced in advance.


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